Terms and Conditions

    Welcome to GavinAnne.com. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to comply with the following terms. If you do not agree with any part of these terms, please do not use our website.

    1. General Terms

    • These Terms and Conditions apply to all visitors, customers, and users of GavinAnne.com.
    • We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website after changes constitutes acceptance of the revised terms.
    • You must be at least 18 years old or have the permission of a legal guardian to make purchases on our site.

    2. Products & Orders

    a. Product Availability & Descriptions

    • We strive to provide accurate descriptions and images of our Poncho & Shawl products, but we do not guarantee that product details, colors, or images will always be 100% accurate due to variations in screen displays.
    • All products are subject to availability. We reserve the right to discontinue any product at any time.

    b. Pricing & Payments

    • Prices are listed in dollars and may be subject to change without prior notice.
    • In the event of a pricing error, we reserve the right to cancel any orders placed at an incorrect price.

    c. Order Processing & Cancellation

    • Once an order is placed, you will receive an email confirmation.
    • We reserve the right to cancel any order due to stock unavailability, fraud suspicion, or payment issues.
    • If you wish to cancel your order, please contact us at [email protected] as soon as possible. Cancellations may not be possible once the order has been processed.

    3. Shipping & Delivery

    • Orders are processed and shipped within the estimated timeframe specified on our Shipping Policy page.
    • We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
    • International customers are responsible for any customs duties or taxes imposed by their country.
    • If a package is lost or damaged during transit, please contact us for assistance.

    4. Returns & Exchanges

    • Customers may request a return or exchange within 7 days of receiving their order.
    • Items must be unused, unworn, and in their original packaging.
    • Refunds will be issued after inspection of the returned product. Some exclusions may apply.
    • Shipping fees for returns may be the customer’s responsibility unless the return is due to an error on our part.
    • Please refer to our Return & Exchange Policy for full details.

    5. Intellectual Property

    • All content on GavinAnne.com, including images, text, logos, and graphics, is the exclusive property of Gavin Anne and is protected by copyright and trademark laws.
    • You may not reproduce, distribute, or modify any content without our written permission.

    6. User Conduct

    By using our website, you agree:

    • Not to engage in fraudulent or illegal activities.
    • Not to disrupt the functionality of the website.
    • Not to attempt unauthorized access to our systems.

    Any violations of these terms may result in the termination of your access to our site.

    7. Limitation of Liability

    • Gavin Anne is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
    • We do not guarantee uninterrupted access to our website and are not responsible for technical issues beyond our control.
    • Our maximum liability is limited to the total amount paid for the purchase.

    8. Privacy & Data Protection

    • We respect your privacy and handle your data in accordance with our Privacy Policy.
    • Personal information collected during purchases is used solely for order processing and customer service.
    • We do not sell or share your data with third parties without your consent.

    9. Governing Law

    These Terms and Conditions are governed by the laws of America. Any disputes shall be resolved in the appropriate courts of America.

    10. Contact Us

    If you have any questions about these Terms and Conditions, please contact us at:

    📧 Email: [email protected]
    🌐 Website: gavinanne.com

    By continuing to use GavinAnne.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for shopping with us!